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Product
How to place an custom order?
It is easy. After you placed an order with your logo/image attached, we will design and make one sample immediately.
After your approve the proof, bulk production will be processed and shipped out within 3 work days.
What color do your use for my logo?
We offer full color printed. You will get exactly what your logo printed.
What color of pop grip do you have?
By default, we have white/black/white + black for your choice. Which are also the most popular ones.
If you want other colors (red/blue/pink/purple etc. ) it is also welcome, feel free to contact us.
I want a sample first, how to?
After your payment is made, we will process a sample popsocket at first.
If you want a sample popsocket before an order, it is FREE + 18usd shipping fee.
Shipment
When and how will you process my order?
Immediately. After the payment is made, we will design digital proof / sample order, as soon as you approve it, we will ship your order out within 2 days.
What is your shipping policy?
We offer Standard Shipping and Expedited Shipping for your choice.Standard Shipping ($3): We usually use ePacket, Air Mail to process your order, both are traceable, usually takes 7-15 work days for delivery. For order over $19, we will offer free standard shipping. All orders are traceable.Expedited shipping($22): We use DHL, UPS, EMS and other express to deliver your order, usually takes 3-7 days for delivery.If you have special requirements, please free to message us.
Do you ship products internationally?
Yes, we do. Our shipping policy applies worldwide.
What's your return policy?
All custom orders are final and are not eligible for returns.Requests for changes or additional customization or alterations can not be made for custom products.
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